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Adding classes and students

This article explains how to add and manage your classes and students in Sparx when using MIS integration.

With MIS integration, your classes and students are automatically synced from your school's MIS.


Before you begin


  • Ensure that your MIS integration is set up and that we have approval to access the data in your MIS.

    • You can view your MIS integration status by clicking on your name in the top right corner → Getting started stepsMIS Connection

    • If you see any errors here, you'll need to speak to your school's technical contact.

  • If you have just started a new academic year, you may need to wait for your MIS administrator to set up classes.

Important considerations

  • Students can only belong to one class in each Sparx system

  • Only students on register in your MIS can be added to Sparx. It is not possible to create student accounts manually.


Importing classes and students

When you import classes from your MIS, all students in those classes will also be imported into Sparx.

  1. Go to ManagementClass ManagerImport & Manage Classes

    • By default, subject-relevant classes available to import from your MIS will show on the left-hand side

    • If you want to add other classes (for example, registration groups), or you don't have subjects assigned to your classes in your MIS, click Show all subjects and use the search bar to find other classes

  2. Tick any classes you would like to import into to Sparx

  3. Click the arrow in the middle of the screen to move your selected classes to the right-hand side (classes imported into Sparx)

  4. Click Preview changes

  5. Check that you're happy with the changes that will be made. The preview will show you:

    • Classes to be added

    • New students to be added

    • Previous students to be reinstated

    • Any changes that will be made to classes and students when you sync (e.g. name changes, class moves etc.)

  6. Click Sync changes if you're happy with the preview (the sync may take a couple of minutes to complete)

Managing conflicts

  • If a student belongs to multiple imported classes, you will see a warning message advising that you need to choose which class to place the student into in Sparx

  • You can view and resolve the conflicts by clicking the warning message. You will be able to assign individual students to the correct class, or assign multiple students to the same class in bulk.

  • Once you have resolved all conflicts, you will need to Preview Changes, check you are happy and then press Sync.

Keeping class and student data in sync with your MIS

  • Once classes and students have been imported into Sparx, we'll automatically sync the following changes across from your MIS:

    • Students added to classes

    • Students moving classes

    • Student, parent/carer and class name changes

    • Parent/carer contact updates

  • When you make a change in your school's MIS, the changes won't show in Sparx immediately

    • Changes in your MIS are synced to Sparx via a third party service called Wonde

    • Wonde pulls data from your MIS roughly every 4 hours

    • Sparx pulls data from Wonde automatically overnight

    • As such, changes typically reflect in Sparx within 24 hours

  • For urgent changes, you can perform a manual sync (as long as it's been 4 hours since you made the change in your MIS):

    1. Go to Class ManagerImport & Manage Classes

    2. Click Preview changes

    3. Click Sync changes if happy with the preview


Frequently asked questions


Why can't I see my classes to import?

  • Your MIS may not be fully set up yet (especially at the start of a new school year). Check with your school's MIS administrator.

  • Classes may have only just been added to your MIS (allow up to 24 hours for the changes to show in Sparx)

  • Classes may not have subjects linked to them in your MIS (we only show subject-relevant classes by default and can't do this if your classes don't have subjects linked to them). Try ticking the 'Show all subjects' box on the 'Manage & import classes' screen to search from all classes available in your MIS.

  • There might be duplicate class names in your MIS. Check with your school's MIS administrator.

Why have some students disappeared?

  • They may have been moved to a new class that hasn't been imported into Sparx (and so they've been removed from Sparx).

    • In this case, importing the student's new class into Sparx will reinstate the student's account and any homework progress.

  • They may have been removed from your MIS. Check will your school's MIS administrator.

Why aren't student names showing correctly?

  • Contact your school's MIS administrator to check that the student's information is correct in your MIS

  • We import 'preferred' names by default - contact us using the 'Help & Support' button in your Sparx site and ask to speak to a person if you need us to change this to 'legal' names for the whole school (we cannot do this for individual students).

Why aren't new students appearing in Sparx?

  • Check they've been added to your MIS correctly

  • The student may only just have been added to your MIS (allow up to 24 hours for the changes to show in Sparx, or perform a manual sync, as described above)

  • If students are added to Sparx after a homework has been set for their class, they will not appear on the Hand-In page for that week, but will appear on the class list in Student Manager

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